The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. Obliged not to use the OXYGENMARKET branded online store for:
- Post, post, e-mail or otherwise transmit any content that is unlawful for any reason, that causes unlawful offense and harm to OXYGENMARKET or any third party, or that violates the confidentiality or privacy of any person’s information.
- Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc.
- Post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements).
- Post, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
- Post, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware.
- Intentional or unintentional violation of applicable laws or regulations.
- Harassing third parties in any way.
- Collection or storage of personal data about other users.
OXYGENMARKET, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this website and its contents. This license does not constitute a transfer of title to the website and its content and is subject to the following restrictions: (1) you must retain on all copies of the Website and its Content all copyright and other proprietary notices and (2) you may not modify the Website and its Content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as otherwise permitted herein.
OXYGENMARKET created this website with the sole purpose of serving its customers. The website is simple and friendly to use, while it is designed to meet the specific needs of each user. In order to provide the best user service, it is important that users provide specific information regarding the processing of orders. This information is protected by OXYGENMARKET. Η παρούσα Δήλωση Προστασίας Προσωπικών Δεδομένων και οι This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.oxygenmarket.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to the personal data of users/customers, which users provide during orders on this website.
The information voluntarily provided by the users/customers of the mentioned website is used by oxygenmarket.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and to carry out their orders. The information collected by oxygenmarket.gr through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. oxygenmarket.gr does not distribute to any other organization or partner that is not connected to it the electronic addresses, or any other information concerning its users and customers.
oxygenmarket.gr designed its website so that its users can visit it without having to reveal their identity, unless they wish to. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email to oxygenmarket.gr.
Use of Information
Το oxygenmarket.gr collects four types of information about users: (1) information that the user provides when registering as a customer, (2) information that the user provides in order to execute his order from oxygenmarket.gr, (3) ) information that the user provides in contest entries that take place from time to time, (4) information that the user provides when logging in through another platform (ios, android, Facebook, Google applications). When completing any order form on our website, users/customers will be asked for their name, address, zip code, email address, telephone number, method of payment for the order and credit card details.
In addition, more specific information may be requested, such as shipping details of an order, billing information or details about a quote you have requested. oxygenmarket.gr makes use of the information provided by users during the electronic submission of the form, in order for OXYGENMARKET to contact them regarding (i) the delivery of the order (ii) for confirmation and identification of the user/customer in each necessary case, (iii) for new or alternative products offered by oxygenmarket.gr, (iv) special offers of oxygenmarket.gr, (v) receipt of gifts after a competition draw.
Access to Information
Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the identity of the user/customer remains strictly confidential and is checked only by the responsible department of oxygenmarket.gr. The provision of personal data on behalf of users means that they consent to this data being used by the employees of oxygenmarket.gr for the reasons mentioned above. oxygenmarket.gr requires its employees and the maintainers of its website to provide its users/customers with the level of security mentioned in this Privacy Statement. Under no other circumstances can oxygenmarket.gr share the personal information of users/customers with others without their prior consent, unless this is required through legal means.
Users are requested to take into account that under certain conditions the collection, use and disclosure of their personal data collected online without their prior consent is permitted or required by law or by court order (for example in case of court order). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (SecureSocketLayer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the communication in its entirety. Internet Explorer, MozillaFirefox, Opera, Safari browsers support the SSL protocol and it is recommended to use them to connect to the oxygenmarket.gr website.
OXYGENMARKET reserves the right to expand, update and improve its website, and related products and services and to renew this policy. We recommend that users read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
ELECTRONIC DISPUTE RESOLUTION
As of Monday 15 February 2016, the European Commission’s Online Dispute Resolution (ODR) platform was launched, allowing consumers and traders to resolve their disputes electronically for domestic and cross-border transactions.
Essentially, it is about creating a method of out-of-court dispute resolution (a kind of “friendly settlement”), in cases where a consumer wants to file a complaint about a consumer good or service purchased online.
The Electronic Dispute Resolution platform connects directly with the competent Alternative Dispute Resolution (ADR) bodies, which handle complaints, so that resolution is simpler, faster and less expensive than going to court. In our country, the competent bodies are the Consumer Advocate and the Banking-Investment Services Ombudsman.
In practice, this is a 3-step process:
- Submit a complaint.
The consumer submits a named complaint against a specific trader through the European Commission’s dedicated website, regardless of whether he is located in the consumer’s country of residence or not.
- Agreement regarding the choice of dispute resolution body.
The details of the complaint are communicated to the merchant, and the parties must choose within 30 days, the preferred Alternative Dispute Resolution body, i.e. in the case of Greece between the Consumer Ombudsman and the Banking Ombudsman.
- Processing of the complaint by the dispute resolution body.
The details of the complaint are forwarded to the Alternative Dispute Resolution body.
If you are a professional and wish to issue an invoice, you should fill in your business details, as well as your professional VAT number and wait for approval from the administrators. Once your account is activated you will be able to access it.